Frequently asked questions

Because this website sets no cookies and has no analytics script.

If you pick a light or dark look, your browser remembers it for your next visit. That choice stays in your browser, and because you made it yourself, it needs no banner.

Our host Cloudflare counts the requests for us, for example how many came from which country, but only as totals for all visitors together.

Privacy: "Visiting the website"

The website shows the note when your internet address points to a country we do not sell to.

We sell to the countries where our payment provider handles the tax for us, except the USA. Customers from every EU and EEA country can buy.

Downloads and the demo stay available.

Countries we sell to

We sell to these 80 countries. They are the countries where our payment provider handles the tax for us, except the USA.

Albania · Armenia · Australia · Austria · Azerbaijan · Barbados · Belgium · Bermuda · British Virgin Islands · Brunei · Bulgaria · Cameroon · Canada · Cayman Islands · Croatia · Cyprus · Czechia · Denmark · Egypt · Estonia · Finland · France · Georgia · Germany · Ghana · Gibraltar · Greece · Hong Kong · Hungary · Iceland · India · Indonesia · Ireland · Israel · Italy · Japan · Kazakhstan · Kenya · Kuwait · Kyrgyzstan · Laos · Latvia · Liechtenstein · Lithuania · Luxembourg · Macao · Malaysia · Malta · Mexico · Moldova · Nepal · Netherlands · New Zealand · Nigeria · Norway · Philippines · Poland · Portugal · Qatar · Romania · Saudi Arabia · Serbia · Singapore · Slovakia · Slovenia · South Africa · South Korea · Spain · Sweden · Switzerland · Taiwan · Tajikistan · Thailand · Türkiye · Uganda · Ukraine · United Kingdom · Vietnam · Zambia · Zimbabwe

Every EU and EEA country is on the list.

We do not sell to the USA for legal reasons, and the shop refuses an order if your internet address or your billing address is in the USA.

It also refuses an order if you pay with a card issued in the USA and your billing address is outside the EU and the EEA.

The website, the downloads and the free demo versions are available everywhere.

Terms of sale: "13. No sales to the USA"

Link runs the checkout and takes the payment for us.

Sold through Link, LLC is a Stripe company based in the USA. As merchant of record it takes the payment from your card or bank account, so your statement shows Link. It also adds VAT where it applies and sends you the receipt and the invoice in its own name.

Your purchase contract, including the license, is with us, Hafner Florian Johann (Irrvogel Interactive).

Terms of sale: "2. Who you buy from"

Send the withdrawal form whenever you like. We check your case and answer by email.

Consumers have a 14-day right of withdrawal. Before you pay, you agree that we send the key right away, and you confirm that you lose your right of withdrawal when we send it. The terms of sale explain when it still applies.

If a withdrawal is valid, we refund the full price within 14 days to the payment method you used.

Under Link's own terms, consumers in the EU also have 14 days to cancel through Link support. While your right of withdrawal still exists, for example because we have not sent your key yet, we treat a refund request to Link in that time as your withdrawal. Once your right of withdrawal has ended, a refund through Link is not a withdrawal from your contract with us, but it can count in the check of earlier refunds (section 7 of the terms of sale). If you bought under version 1 of the terms of sale, a Link refund in that time counts as your withdrawal.

After a withdrawal or a full refund we block the key. The software then behaves as it does without a key.

Open the withdrawal form

Terms of sale: "8. Right of withdrawal (consumers)"

Terms of sale: "9. Refunds"

A small purchase that hides the supporter triangle in our free products.

Our free products are free to use in full and show a small supporter triangle. A supporter key hides it, and everything else works as before. It is a purchase, and you choose one of the fixed amounts, currently €5, €10 or €20.

One supporter key works in all our free products, on up to 2 of your computers at the same time.

Supporter key terms

Computers that are already activated keep working.

Activating a new computer, getting a replacement key and the license page need the license server, so they wait until it is back. If it stays down for more than 60 days, or before we shut it down for good, we switch on a way to activate with your key without the server.

License terms: Irrvogel's MIDI Text Display

Supporter key terms: "Without our license server"

Yes, MIDI Text Display comes in a Linux build as well as a Windows one.

The Linux build passes the CLAP validator and our load checks. So far we have tested the plugin in a DAW on Windows only. Try the free demo first. Each product page lists the systems it runs on.